04-03-2020 06:03 PM
My Smart TV forgets my postcode and loses channels. I have to type it in again and do a scan and reset the channels each time its been switched off. Before I reset it each time I get London bbc1 when we're in North West and no itv 1. What's going wrong, any suggestions welcomed, thanks
16-03-2020 03:22 PM
Hey @Milliesmum! Are you still having issues with this? Can you confirm what is the model number and software version of the TV? Menu > Settings > Support > Contact Samsung.
10-10-2021 07:13 PM
My tv is doing this exact same thing now. Power on resets to BBC 1 London. Did you get a successful fix for it as I don't want t move to London?
12-10-2021 01:54 PM
Hi, no didn't find a solution unfortunately so have to watch London news on itv 😞