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Tv doesn't turn on

(Topic created on: a month ago)
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Sems
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Hi everyone, please help solve the problem,  my samsung tv not turning on . It's only flashing black and blue. What it can be? I attached video

 

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JAMES4578
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Hi   @Sems  Video still to be approved but can advise Troubleshooting for this sort

of tissue. check that all connections are secure.  , is there any standby light, a flashing one would tend to indicate a more serious issue.

Can you try a soft Reset by holding the power on the Smart Remote for around 5 seconds until the Samsung logo appears. does this make any difference?  

If not I suggest you power off the Tv and unplug at the wall for 30 seconds before trying again, see if that provides a solution. is the problem on all sources,   If still no if issue with external connections have you tried different ports  ,you may need to try different HDMI cables somewhere down the line if there is an issue there.    

However I suspect  you cannot access anything and can check more  general troubleshooting  here https://www.samsung.com/uk/support/tv-audio-video/my-tv-wont-turn-on/ 

If issues persist you may wish to  contact Samsung Support as repair may be necessary .   As you have not named the model not sure  if it is an older set or if any warranty applicable.  obtaining  parts can be more problematic in some cases.   Regardless contact details here: https://www.samsung.com/uk/support/contact/#product-support 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Sems
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I think you right. It something to do inside television. I will call samsung repair. Thank for your help I'm appreciate