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TV Dark Spot

(Topic created on: 31-05-2023 10:28 AM)
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Squidem
Apprentice
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Recently noticed a dark spot in the top right hand corner of my Samsung TV. There is no damage and it is always clean. I have no idea what has caused this or how to fix it. Any advice would be greatly appreciated!! TIA

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16 REPLIES 16
AaronAJ
Moderator
Moderator
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@Squidem Let's get to the bottom of this for you. Please confirm the model number of your TV, this is located via Settings > Support > Contact Samsung. You can also find this on the back of the TV.


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Squidem
Apprentice
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Hi, model number is UE75TU7020KXXU
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AaronAJ
Moderator
Moderator
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@Squidem Thank you for confirming that. If you have any external devices such as a PlayStation or a Sky box, please unplug these and try again.

Does this happen on all sources? If you have a HDMI cable connected to your TV, please try another HDMI cable to rule this out. 

Can you also confirm when and where you purchased your TV exactly? 


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Squidem
Apprentice
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Ill give these a try! I bought it new from Currys roughly 2 years ago
AaronAJ
Moderator
Moderator
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@Squidem Let us know how you get on! 


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Squidem
Apprentice
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Will do! Thanks for the advice 👍🏻
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BobHall
Journeyman
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Hi, you have exactly the same model as us and ours is just over 2 Yr old. Ours started with one patch like yours and now it has four. We have had an engineer out to ours yesterday and are now awaiting the report. 

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Hypertext1464
Pioneer
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That could be a spot on the backlight not lighting up causing a dark spot.

The backlight is a bunch of leds that shine through the lcd (the main screen part), if one of those leds dont light up you get dark patches...

A sharp tv my parents have started doing that... (our tv is alot older though)
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hallodiejo
First Poster
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I have the same problem. 

@AaronAJ Should I make a new request for my situation?

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