11-05-2023 11:14 AM
Hi there
I buy a Samsung TV BU8000 from the official website last week. I found that sometimes the screen will be black for 2-3 seconds and return to normal when I using HDMI.
I try different portal and cable, restart, reset, it still happens, what can I do?
Thanks.
#UE50BU8000KXXU
13-05-2023 02:32 PM
Hi @AK1231
Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.
19-05-2023 05:49 PM
T-KSU2EBDEUC-1403.6, BT-S