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TV Black Screen (HDMI)

(Topic created on: 11-05-2023 11:14 AM)
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AK1231
First Poster
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Hi there

I buy a Samsung TV BU8000 from the official website last week. I found that sometimes the screen will be black for 2-3 seconds and return to normal when I using HDMI.

I try different portal and cable, restart, reset, it still happens, what can I do?

Thanks.

#UE50BU8000KXXU

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2 REPLIES 2
ChrisM
SuperStar
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Hi @AK1231 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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AK1231
First Poster
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T-KSU2EBDEUC-1403.6, BT-S

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