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Tv and soundbar offer

(Topic created on: 16-11-2019 04:24 PM)
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Mindis
Student
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Hi guys,

I've bought tv and a soundbar with the 50% off of the soundbar offer. Filled in online form about 3 weeks ago, but havent heard anything from them back. About 5 days ago, i've contacted samsung via live chat, and they told me to email "cash back" team, which I did straight away, but as well I havent heared anything back from them. Is it my luck or any one else have same issues?

2 REPLIES 2
EmilyH
First Poster
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Hi @Mindis

We have a dedicated team on hand to help with promotional claims. You can send them an email to outofthisworld@samsungpromotions.claims or give them a call on 03452160132. 

Hope this helps! 

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Mindis
Student
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Hi, thank you for the reply.

I have finally received reply vie email almost a week later, and I was told to complete application one more time. But unfortunattely it is over 30 days since I have bought tv and a soundbar, and claim link doesnt exsist any more ( at least I can not find it).

Is there anything I can do about it?

Regards,

Mindis

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