16-11-2019 04:24 PM
Hi guys,
I've bought tv and a soundbar with the 50% off of the soundbar offer. Filled in online form about 3 weeks ago, but havent heard anything from them back. About 5 days ago, i've contacted samsung via live chat, and they told me to email "cash back" team, which I did straight away, but as well I havent heared anything back from them. Is it my luck or any one else have same issues?
18-11-2019 11:03 AM
Hi @Mindis.
We have a dedicated team on hand to help with promotional claims. You can send them an email to outofthisworld@samsungpromotions.claims or give them a call on 03452160132.
Hope this helps!
18-11-2019 07:41 PM
Hi, thank you for the reply.
I have finally received reply vie email almost a week later, and I was told to complete application one more time. But unfortunattely it is over 30 days since I have bought tv and a soundbar, and claim link doesnt exsist any more ( at least I can not find it).
Is there anything I can do about it?
Regards,
Mindis