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TV 75 smart uhd turns on but no picture or sound

(Topic created on: 23-05-2023 02:05 PM)
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Hello, I have a samsung 75 ue75nu7100 type television, recently it does not give the option to enter the source toolbar, not to see HDMI, not to connect to wifi, not to see a browser. I go into the settings, it gets stuck when I try to reset / update a feature / settings of the network. I tried to do a frameware update, I said maybe it will solve the problem via USB, but it doesn't upload the update either. Any more ideas? I tried to connect it to LAN but also without such success. I would love to hear ideas for resetting technicians or something advanced. Thanks

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