17-07-2020 01:39 AM - last edited 17-07-2020 01:40 AM
I have a UE65TU7100 and I am noticing that Any hdr video is extremely dark. Changing the display settings doesn't help. It's the same on TV apps and from hdmi Inputs. All non hdr content is fine. I'm 80% sure that it was fine before I did a software update. I don't suppose I can have access to old firmware for this TV?
Please help!!!
17-07-2020 10:40 AM
I have the same problem. HDR content is too dark even after taking some time adjusting with the image settings. I know there's an update for the series 7 that fixed this. But it is not available for the 7100, I even tried updating it using USB but it doesn't work.
Can the Samsung Support please inform us if they're going to release a fix?
Thanks
19-07-2020 09:49 AM
Hi i have same issue ,
( UE43TU 7100 )picture was much better and brighter on my older 4k TV , will samsung support be releasing a software update to rectify this ?
19-07-2020 09:55 AM
I really hope so