TU7000 Too Dark

[MadAnton]

So wanted to add this to help others

I've had the "too Dark" issue since getting the TV. 

I have found the Engineering Menu fix works..... for most sources 

https://www.youtube.com/watch?v=r-5Q88jgJFs

But I still have problems with the Netflix App itself, the input app is sooooo dark its almost unwatchable in dark scenes.

I have tested this against the Netflix app on my YouView Box and found that the YouView one is perfectly fine.. 

So not a fault of the TV, just the TV software and the 3rd party Apps...

[scchipli]

Worth updating the firmware to the latest 1302. Made a big difference for me.

[MadAnton]

Is that available for the Tu7000, can't find it on the download page for my TV 

[Adian1]

I have the same problem, called my Salesperson and he just asked me to change shadow details to higher setting and it works! 

[marshallw]

all that does is wash out the picture entirely.... is that really what support said? that's horrible advice. looks awful on mine

[marshallw]

Having the same issue across all sources and apps, can't get past the advanced menu in the service settings as pressing 0 four times seems to no longer work to make the 2d picture menu appear anymore. utterly stuck and the device is almost unusably dim. does anyone have a decent solution to this? at my wits' end here