28-07-2020 10:33 AM
So wanted to add this to help others
I've had the "too Dark" issue since getting the TV.
I have found the Engineering Menu fix works..... for most sources
https://www.youtube.com/watch?v=r-5Q88jgJFs
But I still have problems with the Netflix App itself, the input app is sooooo dark its almost unwatchable in dark scenes.
I have tested this against the Netflix app on my YouView Box and found that the YouView one is perfectly fine..
So not a fault of the TV, just the TV software and the 3rd party Apps...
28-07-2020 10:22 PM
Worth updating the firmware to the latest 1302. Made a big difference for me.
29-07-2020 10:06 AM
Is that available for the Tu7000, can't find it on the download page for my TV
15-08-2020 05:42 PM
I have the same problem, called my Salesperson and he just asked me to change shadow details to higher setting and it works!
04-03-2022 06:59 AM
all that does is wash out the picture entirely.... is that really what support said? that's horrible advice. looks awful on mine
04-03-2022 07:00 AM
Having the same issue across all sources and apps, can't get past the advanced menu in the service settings as pressing 0 four times seems to no longer work to make the 2d picture menu appear anymore. utterly stuck and the device is almost unusably dim. does anyone have a decent solution to this? at my wits' end here