25-09-2020 06:49 PM
I have a Q80T with a the smart remote (it only has like 12 buttons). When you press the play/pause button, transport controls come up on the screen. They go away after 10 seconds. I'm looking for a way to adjust that time (either longer, or indefinitely). I don't see it in the regular menus, and I can't figure out how to get into the service menus with this simple remote. Any suggestions?
Tech support was no help, the nice man I got did not understand what I was asking and only wanted to troubleshoot a broken remote with me.
25-09-2020 06:56 PM
Hey @Mspeechley ,
would you be able to post a video of this here so I can get a better understanding and try to assist you?
25-09-2020 09:12 PM
Thanks @TessM, here's a video.
26-09-2020 03:33 PM
Hi @Mspeechley
We're afraid we're unable to view your video in that format. Would you be able to re-send in a different format please?
28-09-2020 02:38 PM
28-09-2020 03:57 PM
I can't click on it to play it, I'm guessing you can't either. The first was an mov, the second an mp4. What format do you need?