Top half of screen doesn't work in 3d mode

[Glewis09]

 hi, I'm trying to watch a 3d bluray film on a ps4, and everytime it's goes onto 3d mode the top half of screen doesn't work, the last time I used the 3d on it was a while ago and was on a ps3 console. If anyone knows how I could fix this I would really appreciate it. Thanks 

[AndrewL]

@Glewis09: Please can you confirm the model number of your TV, located on the sticker on the back of the device? Have you tried multiple 3D Blu Ray movies to see if the issue persists? 

[Glewis09]

UE40D6100 is the model number

Yeah I've tried it on 4 different 3d blurays, thanks