02-10-2020 12:06 PM - last edited 02-10-2020 12:07 PM ) in
TVHey guys, I just bought a Q60 yesterday, it's the first time I have a tv on my entire life(I hasn't a big fan) and actually I was really interested in the Ambient Mode so I couldn't resist and bought it.
The thing is, I wanted to show the time and I picture and far as I saw you do it in the "info tab" source
But there's no such option on my ambient mode:
https://i.imgur.com/SIwkug3.jpg
Am I missing something?
02-10-2020 04:06 PM in
TV@rafaelsk: Based on the screenshot provided it looks like you are currently in My Album, so it won't be possible to access the Info tab from there. Try going back to the Ambient Mode home screen and checking the tabs at the bottom, where the Info tab should be located. If you can't see the tabs, press the back button or picture button on your remote while in Ambient Mode, so the browser options appear at the bottom. The user manual states that this feature may not be supported based on your geographical area, therefore if it is not visible following these steps then it may not be possible to complete this action.
02-10-2020 04:26 PM - last edited 02-10-2020 04:30 PM ) in
TVHI Andrew! Thanks for your reply.
When I Access the ambient mode I go directly to this screen where I see these tabs from the image if I open the menu and press the return buttom the menu closes, am I missing something?
I also tried through the smartthings app, when I click on ambient mode there it takes me to this screen:
https://i.imgur.com/NwlMymE.jpg
Thanks
06-10-2020 01:29 PM in
TVHey guys, anyone have a solution for this? 😞
08-10-2020 09:43 PM in
TVHi there, any solution for it?
10-10-2020 02:01 AM in
TVSup. anyone?
13-10-2020 03:07 PM in
TVHi there, anyone have a solution for it?
10-11-2020 07:04 PM - last edited 10-11-2020 07:05 PM ) in
TVAnyone found a solution for this? I'm having the same problem
30-11-2020 03:03 PM in
TVExactly the same issue here. On a Q60T.
Seems that serie isn't entitled to the latest ambient version. Such a pity.
09-10-2021 10:48 AM in
TVIt alsof seems like support does not care since there is no reply anymore