12-04-2023 02:09 PM in
The image on my 4 year old Samsung 7 series TV start to shake heavily after a few minutes and keeps on shaking. i tried everything what Samsung advises: Energy saving, Automotion, disconnect devices, complete reset to factory settings. It also appears when i use my dvd player. Anyone who knows this problem and has suggestions?
12-04-2023 02:59 PM in
What's the full model code and current software version of your TV? Go to Home > Settings > Support > About This TV. Also, are you able to capture and attach a short video to show the issue?
12-04-2023 09:28 PM in
Hello Chris, It is a UE43RU7405UXXC and the software version is T-MSLDEUC-1401.0, BT-S
I have a short movie, but the website doesn't allow me to upload it. I do have this photo:
13-04-2023 04:29 PM in
@Members_7IAXEDU: Is the issue present on all channels and sources? I can see that you're running the picture test in your photo, which suggests that the issue might be persistent. If you power off the TV, unplug it at the wall for 30 seconds, then plug it back in and power back on, does the problem persist?