14-07-2019 08:16 PM in
Hello, I have had The Frame in my living room for a little while now, and I have found that the slideshow desperately needs the following features:
29-07-2020 11:49 PM in
I own three Samsung Frames and I really like the look and capability, but frankly the software is pretty poor. Like many here the primary reason I purchased the device was to show off my own pictures ... a giant digital frame. However, the picture frame software is actually pretty rudimentary and not up the capabilities one would find on a $25 digital frame or a $2 tablet app. Very basic capabilities are missing, and the reliability of the software is suspect. Samsung also appears to abandon older models once newer ones ship rather than provide even the most basic upgrades. You might not notice this if you only buy one Frame, but I have 3 different years of the same model and the differences in the software are surprising. To expect a buyer to replace a 2 year old $1500 TV just to get a tweak to the matte options for pictures is not terribly customer focused. Some specific issues with the Frame slideshow (some of which have been mentioned previously by others on this thread):
As I noted I own three and overall really like the device. But there is significant room for improvement.
31-08-2020 04:27 PM in
If this thing were open source, someone could've added these features over a weekend. These were requested over a year ago and are VERY basic features.
I just spent 2 grand on a 2020 FRAME TV that can't do its main thing as well as a cheap digital frame from the dollar store.
Is there ANY update?
14-09-2020 02:02 AM - last edited 14-09-2020 02:03 AM
I have The Frame 49". I totally agree with you on all three bullet points.
15-09-2020 12:45 AM in
I did see a firmware update come through a few weeks back, but guess what... no change to the art mode functionality... In my opinion, don't hold your breath, just return it if you can!