09-01-2022 03:22 PM in
I’m experiencing an issue with the art mode.
ive tested several parameters and I didn’t find a way to make the brightness in art mode adaptative to the ambient light: too dark during the day and too bright in the evening….
any advise would be welcome
09-01-2022 04:30 PM - last edited 09-01-2022 04:30 PM
09-01-2022 06:21 PM in
Thanks but it doesn’t seem to work for the art mode.
09-01-2022 07:10 PM in
09-01-2022 07:17 PM in
It seems to be ok as far as I can say.
09-01-2022 08:06 PM in
09-01-2022 08:11 PM in
I think so as no update is available in the update center.
i think I’ve found a solution: I’ve deactivated the intelligent mode and then adjusted the energy consumption parameter regarding the light detection.
will do some tests and let you know
26-01-2022 08:20 PM - last edited 26-01-2022 08:51 PM
I also beleive auto brighness in art mode does not work properly on the frame 2021 43".
I was also under the impression this brightness adjustement was not working. It is quite difficult to judge if the brightness is actually changing dynamically. The solution I found is to measure it.
I have put a power meter to measure the TV consumption. There is a clear correlation between brightness setting in art mode and consumption.
Consumption | Brightness level menu settings |
92W | 10 |
79W | 9 |
69W | 8 |
60W | 7 |
53W | 6 |
48W | 5 |
46W | 4 |
44W | 3 |
42W | 2 |
40W | 1 |
Note : setting 10 is the same consumption as TV mode.
To see if auto-brighness is working in art mode I did the following experiment: I started in the dark, then I swith on ambiant lights, then shined a strong lights to different angle on the screen. The sensors seems to be located on the bottom right
--> I do not perceive a change in brighness with my eyes, however I saw changes in power consumption which seems to indicate the algorithm do +1 or -1 setting based on the chosen brightness setting.
I have deactivated intelligent mode and enabled Brightness adapation. -->Same results.
I have the lastest firmware available on the TV menu.
26-01-2022 08:51 PM - last edited 26-01-2022 10:09 PM
How to raise a ticket with Samsung?
27-01-2022 07:24 AM in
It seems like the member who first posted has managed to get the 2021 Frame feature working.
Also people in the other thread dealing with the 2020 thread have managed to resolve the issue.
It may be worth doing some more investigation of settings before raising with Samsung