25-04-2020 11:45 AM
Hi I ordered a QE55Q67RATXXU online on 23 April. I certainly expect delays during the current situation we find ourselves in, but I have not recieved any email confirmation for the order, I am confused whether the order has actually went through or not. Can anyone help?
27-05-2020 09:54 AM
later did you get any confirmation mail? I am also facing the same issue, I did the payment still no mail nor it is showing in the order history.
02-06-2020 10:45 AM
Interested to know if this was resolved? I oredered a tablet yesterday 1-June (received an order confirmation notification), but no email to confirm and they money hasn't left my account. I don't know whether the order has been placed or not.
02-06-2020 12:50 PM
Hi @TabletMIA ,
have you tried to reach our Online Shop colleagues to verify this? You can find their contact details here: https://www.samsung.com/uk/support/contact/
09-06-2020 10:24 AM