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Original topic:

Suddenly iptv stop working...

(Topic created on: 15/06/19 13:18)
nuklon
Apprentice
Options
TV

Hi all, 

Few days ago my samsung smart tv (ue40n5300tv) IPTV suddenly stop working with non reason.

I'm using wifi connection, everything connected and netflix or youtube works fine.

Apps for iptv (m3u8) watch  I used about a year with out any problem called : Smart iptv (Purchased after 7 day trial) everything worked well... But about few days ago it suddenly stopped working. I though it may be (m3u8 list problem) I downloaded  list to my pc and the list works on (vlc) fine or I triend playing it on phone app was working fine too, not issue in streaming provider... 

I tried to unistall smart iptv and reinstall it with new configured list. Not helped everything seems fine the app show all channels updated from the list including epg but when I try to play any channel I see only black screen and error message like stream error..

I tried another IPTV (ottPLAYER) same issue its find all channels and update always list from provider but when I  try to to play any channel I only see a  black screen and non stop loading loop. This seems to be only issue in TV. 

Please need help, I only have IPTV channels so I can't watch normally tv right now.

Thank you.

1 Solution


Accepted Solutions
Solution
nuklon
Apprentice
Options
TV

Yes problem was in my internet provider not at tv. And its affected only samsung tv very strange. Try another isp

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11 REPLIES 11
martinr02
First Poster
Options
TV
I have the same TV model (ue40n5300tv) and the same problem appeared yesterday.
The OttPlayer just does not connect to IPTV (98 % of the cases) and the screen is black .
The Netflix works fine on ue40n5300tv
The problem started yesterday. I tried to a factory reset - but it did not help.
On my mobile phone and other LG player, the Ottplayer works fine with the same m3u8 list.

Something has changed. I have spent a full day and cross-checked all the possibilities and the problem occurs only on ue40n5300tv. Other IPTV applications like Smart IPTV or MAKO also have the same problem on ue40n5300tv only.
I would say that there is a chance that Samsung has updated the firmware on ue40n5300tv and this is causes to incompatibility issues with some less kown application.
Niklon, did you solve the issue ?
Solution
nuklon
Apprentice
Options
TV

Yes problem was in my internet provider not at tv. And its affected only samsung tv very strange. Try another isp

View solution in context

martinr02
First Poster
Options
TV

Thanks for your respond. Indeed another ISP solved the problem. Very strange that only the Sumsung tv is affected. Do you suspect that the ISP is blocking some of the IPTV content by identifying the desination IP addresses and IP ports and is also identifying the Samsung tv?

FelipeTG
First Poster
Options
TV

A lot of problems occours with diferent services.

parma123
First Poster
Options
TV

hi, i have a samsumg 55" 6 series tv i was using a  iptv player which was working fine. i moved house and now doest work just says unable to steam, tried on 2 different apps and says same, unable to stream. works fine on my phone conncted to wifi, any suggestions for my tv

nuklon
Apprentice
Options
TV

Have you read the topic or you just write without reading it?

Have you tried another Internet provider on your tv ? 

First try to switch your ISP (Internet Provider) If not helps try switch for example connection: Cable to Adsl or FIber.

If this not helping you should try to use warranty.

yasserdb
First Poster
Options
TV

hello, 

I had the same problem, it was resolved for me when I changed the DNS in my tv to 8.8.8.8.

it woreked instantly after

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Abdull
Explorer
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TV

Wow, never suspected the ISP! This is ugly

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Maksim
First Poster
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TV

I have the same problem , I’m using net iptv and it stopped worked I tried another app like set iptv but nothing change , it just saying the app can’t find the url , any suggestions!!

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