28-05-2020 12:31 AM
I recently got a Samsung TU8500 50 inch TV and am overall extremely pleased with it. The only thing I have noticed is that when playing the sound through the TV speakers, when I reduce the volume to 1 or 2, I can hear a noise that sounds like wind on a microphone. It is not very loud, but still noticeable. When the volume is at 10 you can still hear it if you are close to the tv but over that volume when watching TV you cant hear it and it is hidden by the programme sound (unless the programme is particularly silent. If I mute the tv the noise goes away. I was wondering if this is normal or if there is an issue with the TV or how I can fix it?
Thanks
07-07-2020 10:18 PM
14-07-2020 09:10 AM
I have this same issue on a new Q65 TV.
It only makes this sound when the input is from my Virgin Media V6 box. All apps within the TV don't get the wind like noise.
15-07-2020 10:08 PM
We don't have Sky / Virgin etc. but the issue is on everything: Freeview, Freesat, games / films on PS4 and all of the apps (Prime, NowTV, iPlayer etc)
Got an engineer coming next Thursday to take a look.
29-07-2020 07:41 AM
Yes I have same issue be interested to hear how people solve it
29-07-2020 08:13 AM
29-07-2020 11:23 AM
That’s good news Ian.
how did you manage to book the engineer appointment?
thanks,
Steve
29-07-2020 11:29 AM
29-07-2020 11:30 AM
Thanks Ian. Will try that now.
08-08-2020 10:17 PM