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Original topic:

Starting a Class Action Lawsuit Against Samsung for their Faulty Qled TVs

(Topic created on: 22-03-2023 07:11 PM)
3371 Views
Scaryseacow
Journeyman
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Are you fed up with the poor quality of Samsung's Qled TVs? Did you waste your hard-earned money on a Qled TV? Are you concerned about the number of their TVs filling our landfills? If so, you may want to join the class action lawsuit against Samsung for their faulty TVs. This class action lawsuit is meant to hold Samsung accountable for the products they produce and to ensure that no large screen TVs end up in a landfill within 3 years. Please reply if interested. (My Qled is flashing blue after 2y 9m, Samsung told me it can't be fix).

23 REPLIES 23
Gomez786
Apprentice
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Hi, M4ndie. Please can you send a link on how to get directly in touch with the CEO? I'm having the same issue with my TV 😞

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Gomez786
Apprentice
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  • Model Number: QE55Q700TATXXU

Hi,

Hope you're all well.

So, I had the following service job done in February / March 2022, where my TV screen was replaced, and since October 2023 of this year, I am facing the same issues where the TV keeps switching itself off and also experiencing strobing / flickering at the bottom of the screen. Therefore, the original issue still isn't fixed!

I've been doing some research and have been looking at several websites including Samsung blogs and forums, and found that there seems to be an issue that customers are facing with this particular TV model. 

Samsung aren't taking the ownership of this issue and need evidence from an authorised Samsung engineer who can provide evidence that there is an issue with this particular TV model. Therefore, I am asking for your assistance to provide any sort of evidence whereby, there are similar issues that you are receiving from maybe other customers etc which I can provide to Samsung. They say these blogs are not authentic therefore, won't count and the evidence has to be from an authorised Samsung engineer.

I've only had the TV for just over 2 years total and have never experienced anything like this with other TVs and it does definitely seem to be a build quality issue with this particular TV model. I shouldn't have to fork out another £1000-1500 for a new TV, so any evidence and assistance would be greatly appreciated. I have listed a few websites in regards to other customers having this issue.

https://eu.community.samsung.com/t5/tv/starting-a-class-action-lawsuit-against-samsung-for-their-fau...

https://eu.community.samsung.com/t5/tv/screen-fault-with-55-quot-q700t-qled-8k-hdr-smart-tv-2020/td-... 

https://eu.community.samsung.com/t5/tv/qe55q700tatxxu-fault/td-p/6416104

https://eu.community.samsung.com/t5/tv/black-screen-samsung-qe55q700tatxxu-55-quot-smart-8k-hdr-qled...

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SWG1
First Poster
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Purchased a 75" 8K on February 2121 and the TV has a black screen with a blinking red light and Samsung won't help!!!!

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Stryker2
First Poster
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I would like to join or start a class action lawsuit against Samsung for it's KNOWN issues with The Frame tv sensors and software. 

Our 65" Frame tv kept turning itself on/off and the sensor never worked when you walked into the room. After MONTHS of repairs and tech calls, they finally replaced it. The 2nd tv has the SAME issues! Months of repair visits and service calls. In Sept 2023, a repair guy was in my house and he had a Samsung tech on speaker phone - I heard the Samsung tech say "that's a known software issue that will be resolved with the next update. Tell him to wait a month or two." We waited two months and, of course, no fix. And now they tell us our tv is out of warrant by two weeks. Would we like to set up an "out of warranty repair"??