22-04-2020 06:54 PM
Hi there,
I recently bought QE65Q67RATXXH. At first run the TV detected my Apple TV (4gen) and Chromecast and represented them with nice, custom icons. After a few weeks icons disappeared and currently those sources are represented by generic HDMI inputs icons. How can I bring them back? Please advise.
22-04-2020 08:53 PM
Hi @StefanRudy. Can you confirmn the software version you're currently running? This can be found in Support > About this TV.
23-04-2020 07:52 AM
Hope this helps
26-04-2020 06:39 PM
Hi, i have the same problem with the Firestick. at first it recognizes the source with the original icon, now say unknown source.
I have the same last firmware (1356.2 ) for 55" RU8005.
Any solution? Thanks.
27-04-2020 05:50 PM
Any Samsung representative care to answer this?