04-12-2022 04:30 PM in
I have, 3 weeks ago, bought a new Samsung Neo QLED TV, QE43QN90B ATXXU, It works fine, including the TV speakers until I try to play the sound via my Panasonic Blu Ray / Home Theatre system, SC-BTT182, which admittedly is about 10 years old now. However, I managed to connect it using an optical cable and at first it worked fine, but after a few minutes the sound suddenly goes very quiet, barely audible, and then a minute or so it comes back on again normal volume. This keeps repeating until you switch off. On returning to the TV speakers it works fine. NB. I have also tried connecting via the e ARC HDMI port with a similar result. One final point when playing DVDs the Picture and sound are fine (I have the DVD player connected via a normal HDMI port).
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04-12-2022 05:34 PM in
06-12-2022 01:35 PM in
Thank you for your response. As it happens, after looking for so information on line, I had tried the change to PCM. Sadly it did not help. I have also tried checking connections etc. Yesterday I had a conversation with a Samsung rep. Who was of the view that the problem was probably one of compatibility - the Theatre system is relatively old. I have now acquired a Samsung sound bar, which seems to work well. So thank you both for taking the time to help, the sound bar seems to be the fix.