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Something sticking out from behind bezel

(Topic created on: 09-04-2020 08:32 PM)
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eNJayBee
Journeyman
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A couple of days ago I noticed something sticking out from the top bezel of our RU7100 TV.  Has anyone seen this before and know the best thing to do about it?

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12 REPLIES 12
sebgw
Apprentice
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I'm just on live chat to someone now who's come back to me and said it needs repairing

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eNJayBee
Journeyman
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I used Facebook Messenger and got much better results than live chat, an engineer is coming out next week to fix my TV.

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eNJayBee
Journeyman
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An engineer came out today and replaced the ribbon/seal, the TV looks as good as new again.