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SOLVED Samsung smart TV HDCP protection

(Topic created on: 18-09-2023 10:56 PM)
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ArthurCoucke
Apprentice
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On 28/03/2015  I bought an Samsung UHD TV (UE55HU8500LXXN).
We recieve digital television through a set-top box from our provider Telenet. 

The set-top box has a HD Copy protection. Suddenly the box gave an error message that the licence wasn't received. 

We've tried another box and hdmi cable. But the problem comes from the One Connect box. 


A new One Connect box of the same type is sold seperate for €422,25. While simular TVs are sold now for €899.


We've originally bought the tv for €2 700. 

So I have 2 questions:

1. Is the BN91-17814H (€110) one connect box compatible with this tv? (instead of the bn94-07655u €422,25!)

I've tried calling to the Samsung helpdesk but they had no idea what I was talking about. And even said that this model has no one connect box. (impossible because there are no ports on the tv)

2. Am I the only one with this problem. I can't be normal to throw away a 4-5 year old working smart tv because the handshake HDCP license isn't working anymore. 

 

The solution of last resort is to connect the set-top box through a scart-hdmi converter. But what is then the point of having a smart TV with HDMI? I really think Samsung should offer a solution for this. This can't been seen as a normal situation... 

With kind regards

 

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12 REPLIES 12
rdhir001
First Poster
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Yes - Roku on HDMI 4.

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Nora Cooper
First Poster
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This doesn't work for me.  Firestick max won't play. On you receiver sY my TV can't play content due HCDP 2.0 incompatibility.

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Borneo214
First Poster
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Having a similar issue I think. I have a tv with the One Connect box. Model UN55MU8000. I have my Apple TV connected the box, HDMI 1. I can scroll through apps and find a movie or show to watch. As soon as I hit play, audio continues but video cuts out. 

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