On 28/03/2015 I bought an Samsung UHD TV (UE55HU8500LXXN).
We recieve digital television through a set-top box from our provider Telenet.
The set-top box has a HD Copy protection. Suddenly the box gave an error message that the licence wasn't received.
We've tried another box and hdmi cable. But the problem comes from the One Connect box.
A new One Connect box of the same type is sold seperate for €422,25. While simular TVs are sold now for €899.
We've originally bought the tv for €2 700.
So I have 2 questions:
1. Is the BN91-17814H (€110) one connect box compatible with this tv? (instead of the bn94-07655u €422,25!)
I've tried calling to the Samsung helpdesk but they had no idea what I was talking about. And even said that this model has no one connect box. (impossible because there are no ports on the tv)
2. Am I the only one with this problem. I can't be normal to throw away a 4-5 year old working smart tv because the handshake HDCP license isn't working anymore.
The solution of last resort is to connect the set-top box through a scart-hdmi converter. But what is then the point of having a smart TV with HDMI? I really think Samsung should offer a solution for this. This can't been seen as a normal situation...
With kind regards