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Smartview_frame app on iphone won't change channels on series 8

(Topic created on: 26-08-2018 03:54 PM)
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tiggyboo
First Poster

‎26-08-2018 03:54 PM

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Suddenly neither my wife nor I can change channels using the Smartview app on our iPhones.  All the software is up to date on both the app and the TV.  Digital channel selection and channel guide don't work either, but volume and navigation do.  Any suggestions?

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paul1277
Black Belt 

‎27-08-2018 02:49 PM

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@tiggyboo wrote:

Suddenly neither my wife nor I can change channels using the Smartview app on our iPhones.  All the software is up to date on both the app and the TV.  Digital channel selection and channel guide don't work either, but volume and navigation do.  Any suggestions?

 

Sounds like a fault.  Inform your retailer straight away,  and if within the first 4 weeks asfor a replacement. 

Paul 

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