07-12-2023 07:32 AM - last edited 07-12-2023 08:32 AM
I have a 55S90C tv which i would like to calibrate
First the calibration option was missing for days but yesterday it finally appeared
i got the option
BASIC CALIBRATION
PROFESSIONAL CALIBRATION
i tried the first one and it worked
now the problem is whenever i want to calibrate again i only get the BASIC CALIBRATION option, the professional option is missing
how can i get it back.
i already reset picture mode, uninstalled the app and installed it again
09-12-2023 06:10 PM
Hi there, @GravityRZ. For convenience, I've merged your two separate threads into one.
I'd recommend also liaising with our colleagues at SmartThings to see if they (or the SmartThings Community) can shed more light on this for you:
https://community.smartthings.com/
Please let us know how you get on.
09-12-2023 06:47 PM
i am referring to the smartthings app
there is a smart calibration option in there but it does not alwayus show up when you use it.
i am not the only one with this problem
09-12-2023 06:49 PM
Absolutely, @GravityRZ. That's why I think it'd be a good idea to reach out to our colleagues to see if they can advise you further about what might be causing this and how you can resolve it.
Please update the thread to let us know when you get to the bottom of it.