09-04-2021 12:00 PM
Hi,
My Samsung smart tv UE32M5520AKXXU will no longer pair with any of my mobile devices.
TV still connects to the Internet and the apps on the TV such as Netflix work fine.
Has anybody else come across this problem and know how to resolve it?
Thanks,
Ben
09-04-2021 12:46 PM
09-04-2021 12:59 PM
09-04-2021 02:16 PM
My mobile devices are all Huawei I didn't know if that was the issue, but they have worked previously. What brand of mobile device are you having trouble connecting?
09-04-2021 02:16 PM
Via WiFi. Both on the same network. They have connected previously but I have been able to connect for the past couple of weeks
09-04-2021 03:13 PM
Have the Huaweis had a recent update that may have caused this issue?
09-04-2021 04:11 PM
09-04-2021 05:32 PM
09-04-2021 09:54 PM