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Smart tv t&cs won't download. Support chat line not responding

(Topic created on: 23-11-2020 11:34 AM)
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Amanda23
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Took delivery of new smart tv  (LT32e390sx/xu)  on Saturday. I have been unable to download the t&cs and manual  despite trying several times and waiting hours. I was advised via the Samsung on-line chat that  Samsung's Hub was down. Raised it again via on-line chat yesterday but no response.

Any ideas anyone? I'm at my wits end.😫

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