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Smart TV constantly updating just about every day

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Apprentice

I own 3 Samsung Smart TVs - two 40 inch and one 55 inch. There are CONSTANTLY updating, sometimes twice in one day, and when it does, there is nothing that can be done except watch OTA TV. It is CRAZY that it has to update so much. I did not buy these expensive TVs only to be told I cannot use them - updating.  My Vizio NEVER gives me any issues wih constant update notices - I turn it on and it just works, taking me to Amazon and Netflixs, the two places we do go to what TV. How do I turn off updating so I actually use the TV when I want?

38 REPLIES 38
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First Poster
Everything bpmurray just said! 100%

Mine is a 46" UN46ES6100 about 5 years old. The firmware version is 2004.

BUT IT IS NOT THE TV FIRMWARE VERSION THAT IS THE ISSUE.
The individual app versions keep changing. Smart hub was 4.5681 then 4.6261. then...
As of now, Netflix is 4.0041, HuLu is 3.013, Amazon is 5.0001

I AM NOT AN *****, despite what Samsung thinks. I know how to check those individual version numbers. (In smart hub, pick the app and press tools). They CONSTANTLY blame the TV firmware, telling my that 2004 is current, so telling me that MY TV is broke thinking it needs to update that firmware. THAT IS WRONG...
IT'S THE APPS AND SMART HUB THAT ARE UPDATING, SINCE THE VERSION NUMBERS CHANGE. NOT THE TV FIRMWARE.
(And the message on the screen that says smarthub is updating is a pretty big clue too)
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First Poster

Yeah join the Samstung experience... pretentious obnoxious uncontrolled updates. Just look at how terrible this site itself is. I feel like it’s 1985 and I’m starting up a Commodore 64. No, the update switch doesn’t work, nothing works. Kids melting down and need to watch a show? FU it’s updating. Late night wanna watch Netflix? FU it’s updating. Well Samsung you’ve driven me so insane I swear I’ll never ever buy another Samsung product ever again. Here’s a pic of my most popular screen image - and it usually stays this way for 20 minutes. FU Samsung!!!

34235936-37DF-4DB2-BC9A-B06721633F76.jpeg

 

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New Member

I am a UK resident and I am having the same constant updating. I have tried to find a way to turn off auto updates and turn telly off. Sometimes going through menu>smart features>open smart hub works.

 

Really need a fix. I only watch online TV, so as you can imagine its annoying to say the least. 

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First Poster
Same for me. Updates what seems like every day. How buggy is this software?

Always bought Samsung but no more.
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New Member

Same my tv has been updating for th past week. I did not buy a tv just to look at update

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New Member

You are so funny you can't even use menu when it's updating

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Apprentice
I fixed the Samsung problem - just bought an LG OLED 65" TV and sold the Samsung on LetGo. Good job Samsung!!!
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Apprentice

I also bought a new TV: a different brand for the first time (Sony OLED) after buying 4 Samsung TVs previously.

 

I disabled the network on the old Samsung's and use Apple TV and Roku for their smart features until they die

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New Member

I have done as you said. The hub opens but won't play anything. 

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