Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smart TV - Apps not appearing on scroll bar

(Topic created on: 24-11-2018 03:02 PM)
22834 Views
TallMan
Apprentice
Options

When I press the home button I only get icons for Live TV & TV Plus across the bottom of the screen rather than the usual scroll bar where I would select the App

 

If I click on the apps button (far left in home menu)  most of the applications are available and work although interestingly there is no web browser.

 

 

8 REPLIES 8
TallMan
Apprentice
Options

BTTT Anyone any thoughts?

 

0 Likes
Leg2ion
Pathfinder
Options

What TV? Have you tried resetting the Apps through the settings?

0 Likes
TallMan
Apprentice
Options

It's a UE43MU6100

 

Not sure how to reset apps through the settings but if you mean have I tried to reset the TV to factory settings then yes

0 Likes
Leg2ion
Pathfinder
Options

Not sure if your settings are the same as mine...

If you go to Settings, Support, Self Diagnosis and should see the option to Reset Smart Hub?

0 Likes
TallMan
Apprentice
Options

You're a star, thanks

0 Likes
Thoko
Student
Options

I have a question many apps dony appear in app store do you know what i should do

0 Likes
Leg2ion
Pathfinder
Options

If you go to Settings, Support, Self Diagnosis and should see the option to Reset Smart Hub. Failing that do a reset on the TV?

0 Likes
Hendersonville nc
First Poster
Options

Lost all app on Samsung 

0 Likes