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Smart TV - Ads on the Menu Bar

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Explorer

Surely there must be a way to disable this? If I'd known I'd be getting this I'd have brought a different brand. It's annoying me to the point where I'm serious considering getting rid. Sounds dramatic but it feels invasive. 

126 REPLIES 126

Unfortunately they can't be removed. Just gotta put up with it.

 

Dick move from Samsung ๐Ÿ˜

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You can get rid of the ads!

 

If you have parent control on your router block the url: "samsungads.com"

 

It works ๐Ÿ™‚

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All this time I've been looking for a solution...I hope this really does work ๐Ÿคž๐Ÿฟ

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Thank you Henrik,

 

I will try this as soon as I get home from work. :smiling-face: Hope it works!

 

As for SAMSUNG: HOW DARE YOU?! HOW DARE YOU FORCE FEED US THIS ADDVERTS ***** ON PREMIUM PRODUCTS?!

WE ALL PAID FOR THESE EXPENSIVE TV'S AND NOW WE NEED TO DEAL WITH THESE ADDS BULL*****?

HELLLLLL NOOOOO!!! THIS WILL BE LAST SAMSUNG PRODUCT I EVER BOUGHT!!!

IF THIS IS HOW YOU TREAT YOUR CUSTOMERS, YOU CAN KEEP YOUR *****!!!

AND JUST TO MAKE A POINT, I AM GOING TO BLOW UP THIS TV AND PUT IT ON YOUTUBE!!!

THIS KIND OF BULL***** WILL BE SAMSUNGS DOWNFALL, MARK MY WORDS!!!

YOU'RE DONE!!!

WE ARE NOT TAKING THIS ***** ANYMORE!!!

***** YOU SAMSUNG, AND ***** YOUR PRODUCTS!!!

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New Member

Talked with Samsung chat and been informed that it is not disablable since it is a built-in feature. I also found a Korean news article (http://cm.asiae.co.kr/article/2016053100193010653), which basically says that Samsung has been doing this since 2016 for all premium TV lineup. (Yes I am a Korean living in US who is stupid enough to purchase Samsung TV in 2019, three years later than Samsung started this customer-fooling business) They say it is a "business strategy", which would maximize their profit, how proud they are! I purchased two 65" Q7 TVs but I am returning both tomorrow morning as soon as I wake up.

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I didn't think you could disable it!  I may have got a bit excited by the chap who said there was a way to do it but my understanding was that it was something that is hard coded.

 

I think Samsung should at least tell their potential customer's that this feature is in the TV.  Surprised a class action law suit hasn't been filed against them.

 

I'm currently looking for a replacement.  The money has been spent so I'll probably end up donating my current TV to charity or something.

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I feel the same way!
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I'm having the same issue in Canada and will not be buying any more Samsung products unless this is resolved. I did not buy your television so that you could shove ads down my throat every time I turn it on!

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Good for you! Had I known they were going to do this, I would never have bought their product in the first place!

 

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Amen!

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