Uhd55 tv, voice command when pressed says, we're having trouble connecting, make sure your online or try later.
Firmware up to date
signed in to samsung and internet connection fine. ???
I'm in the same boat you are. I only had my tv for just 4 days. My voice control won't work telling me I enetered too commands- try again later. I'm looking for a fix. I tried reseting, unpluging, etc and nothing.
My remote stopped working after 4 DAYS!! This is ridiculous as this function was one of the reasons I chose this TV over several other options. Incredibly disappointed. Will not change channels on my 6 series 65" tv. Worked for 3 days and then nothing. So disappointing.
I had issues with my remote, the voice command wouldn't accept a command. I was instructed to UNPLUG my TV, wait 10 seconds and then plug it in again. Well, to my surprise it worked. It takes all commands I give it. It originally stopped working after 4 days of having the tv. Now I am happy and enjoy all the features that the tv has.
Unplug from power point
Hold down the return and 4 colour button till remote stops flashing
Reconnect power plug to wall socket
Turn on TV
Remote should resync to the TV -- and in my case the voice control was working again
Of course the big question why does it stop working in the first place ????????
There probably was a momentary pause in your electricity. That happens to me. Sometimes I have to rebboot my computer. Generally they refer this as a "glitch". That's when your electricity flashes off then on rapidly.