31-07-2017 01:38 PM
Uhd55 tv, voice command when pressed says, we're having trouble connecting, make sure your online or try later.
Firmware up to date
signed in to samsung and internet connection fine. ???
14-12-2017 11:40 AM - last edited 14-12-2017 05:11 PM
@DaveMe wrote:Everyone's getting upset because VR is not working. "Sending my TV back to Amazon" hahaha.
VR is a gimmick that currently is not working 100%. So what? I didn't buy the set for the VR and after all they gave you two remote controls. Use the other one
Unsubscribe from this moaning thread
Two remotes? hahaha .. What are you talking about? There arent two remotes. Its more about the principle of the thing. Sell a product that works or at least works for a year then breaks like everything else. I just bought a new car and the passenger door won’t open. So what, just use the other door. Sure, its doable but a total pain. That would be ok for a simpleton
18-12-2017 07:25 PM
How was this resolved, this happens all the time on my week old TV. Clearly the issue has never been completly fixed.
18-12-2017 07:31 PM
18-12-2017 08:14 PM
It seems intermittent. After a week or so not working it then just resolved itself and started working again. Now its not working again for the 3rd time since buying the TV (not long ago), giving no error message - but it keeps "polling" after speaking a command as though trying to find the phrase but struggling to do so.
18-12-2017 10:33 PM
18-12-2017 10:50 PM
Same ***** Voice command not working 1 day old TV....Samsung needs to fix this issue.
18-12-2017 11:19 PM
18-12-2017 11:22 PM
18-12-2017 11:23 PM
18-12-2017 11:31 PM
11.25pm
voice control back on line
must have been the server