Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smart remote voice control not working

(Topic created on: 09-12-2018 02:15 PM)
567 Views
Tobsta574
First Poster
Options

Uhd55 tv, voice command when pressed says, we're having trouble connecting, make sure your online or try later. 

Firmware up to date 

signed in to samsung and internet connection fine. ???

0 Likes
92 REPLIES 92
billy3704
First Poster
Options

Mke sure your microphone hole on the remote isn't blocked.  Make sure you have fresh batteries. Unplug your tv and then plug it in to get a fresh reboot.  Other than that, I don't know what else you can do except to get a new remote control.

0 Likes
Jimmyparky1
First Poster
Options
It does that sometimes for whole day. It'll work again.
0 Likes
Mishe1212
First Poster
Options
This worked for me!! Ty
0 Likes