Uhd55 tv, voice command when pressed says, we're having trouble connecting, make sure your online or try later.
Firmware up to date
signed in to samsung and internet connection fine. ???
Everyone's getting upset because VR is not working. "Sending my TV back to Amazon" hahaha.
VR is a gimmick that currently is not working 100%. So what? I didn't buy the set for the VR and after all they gave you two remote controls. Use the other one
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Two remotes? hahaha .. What are you talking about? There arent two remotes. Its more about the principle of the thing. Sell a product that works or at least works for a year then breaks like everything else. I just bought a new car and the passenger door won’t open. So what, just use the other door. Sure, its doable but a total pain. That would be ok for a simpleton
It seems intermittent. After a week or so not working it then just resolved itself and started working again. Now its not working again for the 3rd time since buying the TV (not long ago), giving no error message - but it keeps "polling" after speaking a command as though trying to find the phrase but struggling to do so.