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Smart remote problems-voice button

(Topic created on: 12-02-2023 09:48 PM)
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Andrews1207
Student
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I have a smart remote for an S95B oled. When pressing the voice recognition button, it says they’re no device connected. Yet the volume will work. Sometimes the remote will disconnect. Then I would have to unplug the tv. What could cause this issue and how could it be fixed?

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3 REPLIES 3
sirjohneleth
Pioneer
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Try re-pairing the smart remote. Mine is done like this

press and hold the Return and Play/Pause buttons simultaneously for at least 3 seconds. Tv will then showing a pop up on top of screen saying its pairing
Andrews1207
Student
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Tried that. Says unable to connect. No device detected. 

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sirjohneleth
Pioneer
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Try holding the power button on the remote until you see the Samsung logo come up (it will turn off 1st) rather than unplug - wait a min or two after reboot and try again. Outside of this I've never had to do anything else. Hopefully somebody else will have a solution if this doesn't work
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