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Smart remote compatibility

(Topic created on: 12-05-2019 10:23 PM)
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Gav
Apprentice
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Hi, can anybody confirm if the following smart remote will work on the following tv

 

tv model : UE55JU6800K

remote : RMCTPJ1AP2

 

thanks in advance 

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4 REPLIES 4
AndrewL
Moderator
Moderator
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@Gav: The RMCTPJ1AP2 is the same model remote as the one that comes packaged with the TV, therefore you should be fine. For compatibility purposes I recommend checking the following retailers who deal in genuine Samsung Parts and Accessories.
www.samsung-sparesby4oh.co.uk (0844 573 6996)
www.espares.co.uk (0844 9777 888)
www.partmaster.co.uk (0844 800 3456)

You can also see how to pair your remote to the TV by checking out page 43 of the user manual entitled 'Pairing the TV to the Samsung Smart Control'

http://downloadcenter.samsung.com/content/UM/201508/20150806092714298/ENG_HMUDVBEUJ-1.312.pdf

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Gav
Apprentice
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Thanks for reply. 

I bought a remote from Espares and when trying to pair the remote it just says “not available” in the bottom corner of the screen. The only thing the new remote does is turn the tv on and off. Any help would be much appreciated 

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ChrisM
SuperStar
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Hi @Gav 

 

Have you tried un-pairing and re-pairing again?

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cloud206
First Poster
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i have a 65ku6402 and i happen to get 3 remotes that are newer, and each time i try to connect says not available,is there a way to make them work ? my tv also has a small remote but one year older than my spare ones.

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