I'm giving up ,just going to return this Frame TV to the Best Buy.Dont buy Samsung ,this is garbage ,they wasted my time .Next time Samsung install 2 screws and remote will open easily.
Absolute worst when it is time to change the battery. And no it is not an isolated problem i have 2 tvs , a white remote for the frame a black for series 8. I will try the blow dryer hack . I tried the u tube videos where a man pried it open using knife. Put some scratches on the remote .
