31-01-2018 08:12 PM
Has anyone had trouble opening the Battery Cover on the Smart remote for the MU6400 Series TV??
It's murder trying to get it open!! Very badly designed!!
01-02-2018 03:57 PM
Hi @Neill1221.
We've checked this with ours in the office and it seems fine. Does yours seem to be catching anywhere or is it just stiff?
01-02-2018 04:01 PM
It won't budge at all! The batteries are in it,but as hard as I try the cover won't move at all! I'm pressing down on the arrow,and still no move! I understand some ppl on youtube are haveing the same problem!!
01-02-2018 04:02 PM
It won't budge at all! The batteries are in it,but as hard as I try the cover won't move at all! I'm pressing down on the arrow,and still no move! I understand some ppl on youtube are haveing the same problem!! some sare saying the batteries have popped out of the housing inside the cover, and that causes the trouble!!
01-02-2018 04:08 PM
That's strange. Where did you buy the TV @Neill1221? Are you anywhere near one of our Service Centres? Have a look here.
01-02-2018 04:15 PM
I think I'm a little bit to the left of westminster abbey! I'm in dublin Ireland! Got it before christmas in argos!!
I've never had a problem getting a battery cover off anything before,so,this is a first! I think it's a bad design!!
01-02-2018 04:38 PM
Have you been in touch with the retailer regarding this @Neill1221?
01-02-2018 04:42 PM
No not yet! I wanted to ask if anyone on the forum had the same issue! As I said before I saw some complaints on youtube
with this problem,so,I decided to ask here to see if there was the same issue!! I still think It's a bad design!! It's the MU6400 series TV Smart remote!!
01-02-2018 04:44 PM
It would come off if I hit it with a hammer,but,I don't want to do that!!
05-06-2018 06:45 PM
Blow dryer around the edges works like a charm