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Smart IPTV Not working on Samsung smart TV

(Topic created on: 28-02-2020 11:45 AM)
39403 Views
mohammedamy
Journeyman
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I downloaded Smart IPTV from Samsung store on TV and Activated that via app web site

It workes fine for a month then suddenly Stopped 

it also dissappear from the store

So Why? is that just temporary ? How can I trust future payments for any app you offer

11 REPLIES 11
ChrisM
SuperStar
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Hi @mohammedamy 

 

Could we take the model code and software version of your TV please? Go to Home > Settings > Support > About This TV.

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mohammedamy
Journeyman
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MODEL CODE

UA49N5300

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mohammedamy
Journeyman
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Software version

T-KTSNUABC-1290.4

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CarlH
Moderator
Moderator
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Thanks, @mohammedamy. IPTV is no longer available due to the content that could be obtained from the app. 

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mohammedamy
Journeyman
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Dear 

I already paid twice to activate the that app on 2 Samsung "smart" TVs. How can I get a refund for that. 
and you already offer more IPTV apps that at similar to the smartIPTV. all needs to be activated with about 6 euros 

is there any substitution? for my money

CarlH
Moderator
Moderator
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The money would have been for the app developers, not us, @mohammedamy. Samsung manufacture the TV's and it is then up to the app developers to create, maintain and host the apps. 

mohammedamy
Journeyman
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Which other IPTV app Samsung is not going to pan?

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CarlH
Moderator
Moderator
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I'm not sure what you mean. If an app doesn't follow the appropriate guidelines or terms and conditions, it is removed/ deleted. We don't charge for any of our first party apps. 

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Akramnor
First Poster
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I need app for iptv to use it on my smart Samsung tv

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