02-10-2017 04:17 PM
Hi,
I have recently purchased the Samsung UE49M6400 and have a Sky HD box connected via HDMI.
On the smart hub it appears to pull some channels through on the menu above my Sky Logo. The fist says Most Watched which I can remove, and then the rest are various versions of BBC One channels which I have never watched. If I click these channels on the Tizen Smart Hub, it goes to them no problem on the Sky Box.
My question is where does it pull these channels from, or can these be changed to channels of my choice? I have been through the menu and so far I cannot find a way to do this.
The software is fully updated and I have tried changing the HDMI ports on the TV. I also checked the favourites list on the Sky box itself, but this contains completely different channels.
Thanks in advance.
07-01-2018 05:49 PM
"Most Watched" for me appeared between the BBC channels and the "Guide" button. It's a series of random channels but behaves like the BBC one's (ie undeletable). Can't remember how long they took to start appearing. Initially I had to fight with the tv to acknowledge the sky box.
07-01-2018 06:05 PM
07-01-2018 06:05 PM
08-01-2018 09:22 AM
I still have the same problem, somehow there is usually 1 programme that might appear, like E4. It also takes the logo, as the BBC do.
I can remove them individually but they are not replace.
I would like someone to look at this still
08-01-2018 06:47 PM
How do you remove them individually?
08-01-2018 07:44 PM - last edited 08-01-2018 07:46 PM
Highlight the one you want gone. You should see an up or down arrow. Move in that directing and options for it folds out. I can do this on mine but they don't stay gone.
08-01-2018 09:04 PM
No up and down arrows come on for me. Are you running your tv through sky?
08-01-2018 10:13 PM - last edited 08-01-2018 10:14 PM
My bad. The BBC channels won't go away off whatever reason. No arrows. I only check the Most Watched.
08-01-2018 10:59 PM
10-01-2018 09:16 PM