Hey, thanks for your reply. Yes similar thing happened. After I gave up, the following day the content was displayed and all working fine. Have no idea why after spending hours trying to resolve. I will monitor and seek clarification from Samsung if this happens again.
I have the same issue.
using a synology NAS - I was able to see the content etc. Now a new update has been applied (version 1903) to the TV and my new QLED tv can no longer see any content on the NAS. It doesn’t see the file structure only the actual device.
Other devices such as iPhone, older Samsung tv, laptop work with the NAS.
Firestick on the TV can see the NAS but the actual TV software cannot.
I have called Samsung support and they are always very polite but they don’t know what the issue is. They suggested to reset the TV - which I did to ‘follow the process’ but this didn’t resolve. The only change seems to be the automatic upgrade to version 1903.
I am stuck ! Samsung do you have a policy to block NAS ?
Update on the issue.
it is now working.
I restarted the NAS and TV could see the external NAS drive as before, initially showed the same ‘no content’ error. I did a few refresh attempts from TV and iTV could see the initial file structure. Very promising- continued to navigate through the NAS file structure and I could see the content.
not clear why this was now working. As mentioned other devices such as laptop, phone and firestick had no issues at all seeing content.
So it’s working now - will report back if anything changes.
OK Samsung we really do need a solution to this problem!! LG TV's are usually on the same shelf as yours!
Maybe I posted the wrong thing! Would anyone want to recommend a TV that makes DLNA / NAS access easy. I am not into 8k or super high resolutions. I have a 75" UN75RU9000FKZA 4K smart TV which I am happy with except for the DLNA / NAS thing. I am running a Samsung N850 soundbar which is fine. Ant suggestions!
If you still have not found the trick. It's to download media server app onto your NAS and Samsung TV automatically detects your NAS device and folders.
Hope this helps.
I also found that if you switch off the TV, and unplug and leave for a short period of time (1 min) then restart the TV it was then able to locate the NAS.
Hey. I just had a similar issue and I tried everything to fix it. Restarted everything. NAS, the router the TV. Did not help. I did not change anything on any device. Everything was the same. I checked on settings in nas and couldn't see an issue then I checked on the apps and realized Media server was NOT running! I started it and nas immediately showed up on samsung tv.