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Smart hub is being updated

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Observer

What can I do have tried all quick fixes

4 REPLIES 4
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Moderator
Moderator
@Jamie12: Please can you confirm the model number and current software version of your TV, located in Menu > Settings > Support > Software Update. I'm not sure if your issue somehow relates to the recent problems with iPlayer, but check out the solution in the thread below to see if this helps in the meantime.

https://eu.community.samsung.com/t5/TV/iplayer-suddenly-not-working-on-UE22H5600-or-UE485700/td-p/14...
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I've turned my tv on today for the first time in 2 days and have received the smart hub is being updated message. I don't have any buttons to do the reset advised on other threads. My updates are up to date and I have ticks in all the terms and conditions 

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We have the same issue, no idea what to do

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First Poster

@Jamie12 wrote:

What can I do have tried all quick fixes


I had this problem and tried many suggested fixes without success.
My tv was connected via a wired network. I disconnected the ethernet and connected via wi-fi. I was immediately able to download all apps that I wanted. I went back to wired network and problem has disappeared.

TV is 2015 model UA48J6200.

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