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Smart hub failure

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Netflix, Pandora and all the other apps stopped working on me today. My internet connection is good as i switched from a WIFI setting to a wired one and still no results. I reset the smart hub and now when i go click on an app it says  "Smart hub is being update please try again later" i went to self diagnosis and it told me to update to a newer version but when i go to update it tells me that there are no more updates. I then looked around to manually update and went to the samsung site with the firmware. When i typed in my Model # which is "UN55H6203" the website said i didnt have a real model number. Any help would be appreciated i bought this tv a few years ago for the smart features so id like to get them up and running again.

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In my experience you can't use the samsung page search.  I had to do a google search for "<MODEL NUMBER> firmware", like "UN60F6300AFXZA firmware".  That will bring you to the product page 

https://www.samsung.com/us/support/owners/product/2013-led-smart-tv-f6300-series 

and scroll down to firmware.  Where you will see

Firmware
 
MAY 29,2020  |  ver 2230.0  |  637.33 MB

 

Follow the directions on

https://www.samsung.com/us/support/answer/ANS00062224/

for updating via USB (don't do the part about visiting the downloads center, use the file you downloaded earlier). 

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