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Smart hub causes TV to restart - 2013 Smart TV models (UExxFxxxx)

(Topic created on: 24-01-2022 04:14 PM)
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Morphinos
Apprentice
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Every time I start smart hub about 30 seconds later it reboots my TV. Can’t get into Netflix or iPlayer or anything. Tried full reset of TV and still the same, do I need a new TV?

UE42F5500 model

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153 REPLIES 153
Vlidi
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I have the same issue, started today. TV is a few years old. Hopefully Samsung will fix this soon.

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Cibi12
First Poster
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Same here, UE55F6650. I noticed it today at 16:00. It definitely worked yesterday evening. Today a reset the smarthub, re-installed the apps (Netflix and Plex) and they both worked well. Turned off the TV, turned it back on now at 20:00 and it doesnt woek again 😕

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Florim Morina
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Same here ue55

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Members_JNozRMw
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UE46F6500

The same here, the TV restarts automatically some seconds after accessing the Smarthub. If someone has an idea how to solve it please share.

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hitechlv
Student
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Just read posts above. Seems that only Samsung can fix this by turning back on smart hub servers.

JH31
First Poster
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Same here too - UE32F. Hopefully they'll sort it soon.

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Morphinos
Apprentice
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start tweeting @SamsungTV  see if we can get their attention. 

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Bajk Narval
Journeyman
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Same issue here. 

Jane Darwin
First Poster
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Same here, what's going on!?!? Driving me mad, tried alsorts to fix it..... 

Members_jsmAuWf
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Same here. Hope they get it sorted quickly

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