Smart hub causes TV to restart - 2013 Smart TV models (UExxFxxxx)

[Morphinos]

Every time I start smart hub about 30 seconds later it reboots my TV. Can’t get into Netflix or iPlayer or anything. Tried full reset of TV and still the same, do I need a new TV?

UE42F5500 model

[kvakac]

Seems to be reeolved now

[Kriedi]

As of 15 minutes ago everything seems to be working normally again. Maybe Samsung resolved the problem?

[Chris212]

It is good to know you're not the only one-until I found this thread, I thought my TV had finally given up and packed in, so I was going to have to buy a new one. Thanks to all who posted. Let's hope it working now. Shame Samsung haven't commented yet!

[Anass_rad]

Hi 

seems is back. it's working now for me

[Malek]

It's working now for me🤔🤔

[Elisabeth Thors]

Is this IP blocking working for you still and how did you know what Ips to block? I would like to try this but I have np qlue hpw to set up my router for this.

[Paulaiki]

Same issue for me

[Grumpy64]

This appears to now be resolved, my Smart Hub started OK this morning.

[FabS75]

I have just tried and the Smart Hub is now working on both my TVs (ue55f7000st and ue22f5410ak).

[AntS · Accepted solution]

Hi guys,

I've merged the threads on this one. We've been advised from our TV/AV Tech colleagues that the issue should indeed be resolved now from the server side, so the Smart Hub should now work.