Every time I start smart hub about 30 seconds later it reboots my TV. Can’t get into Netflix or iPlayer or anything. Tried full reset of TV and still the same, do I need a new TV?
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My Samsung smart TV has started crashing & restarting every time I access it.
The Internet connection is stable & good, the software is up to date and it has been retuned.
It started a few months ago with 4od & itv crashing mid program, usually around the adverts, then spread to other apps not loading & now it is the whole smarthub.
I've seen other threads with Samsung acknowledging there are issues with these apps back in October but they dont seem to be doing anything about it...
Exactly the same problem here. Tried factory reset or only wifi and/or Ethernet. Noticed it this evening, worked fine last night. Same issue with iPlayer / Netflix / Amazon.
Looking at model numbers posted so far seems to be a issue with 2014-6 generation tellies. Let hope they fix and don’t say our televisions are no longer supported.
I have similar issue tonight. Whenever I accessed smarthub, it crashed the TV and the TV just rebooted. If I was lucky, I could get as far as into the the Apps Store bit but then it would crash. I reset my TV twice now. I normally used it to watch YouTube but I have to take out my old Chromecast and use it from now on until the Smarthub is fixed, assuming the problem is caused by a bad version of Smarthub. Note that whenever after my TV was switched on and I accessed Smarthub, then it would say the Smarthub was being updated, hence I am assuming it gets updated all the time, right?
Same with me guys. 42” F5500
That is servers for sure, as there is nothing else can cause same problem at many TV’s at once. For how long you guys already have this problem? Yesterday, around 22 hours ago everything was working on my TV