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Smart feature not working after downloading 2127

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New Member

Hi 

 

My ue40f6510 smart TV was working fine before it downloaded software version 2127. When I turn the TV on its says smart hub is being updated. Please try again.

Can you help?

5 REPLIES 5
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New Member
Had a memory stick plugged in, pulled it out and all is good again!
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First Poster

Software version 2127 updated yesterday and now tv shows software update when I try to go into the smart hub. Help!!

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Help got the same problem but no memory stick in to take out!!! So still not working!
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Same here - software updated to version 2127, and now the smart features don't work.

 

"Smart hub is being updated. Please try again later."

 

Interesting, when I look in the smart features menu, the "Samsung Account" option is greyed out - selecting it brings up the message "This function isn't available". 

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I've set up a Samsung account on the tv and now when I turn the tv on wait a few minutes and press smart button and the smart hub comes up at the bottom of the screen. Not perfect but allows you to us the smart tv!!!

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