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Original topic:

Smart calibration option - smartthings app

(Topic created on: 31-12-2022 12:27 PM)
Jamo87
Apprentice
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I bought Q80B 55” and im trying to smart calibrate the tv. 

when i go to settings and scan the QR code, it takes me to the Smartthings app but the option is not available to select. I have iphone 12 which is compatible and tried it on samasung galaxy tab 6 with no luck. 

i did a quick search and all customer support solutions are asking people to reset smart hub via self-diagnose. I did this and it’s not working as well. any suggestions?

11 REPLIES 11
Ginga_p
Troubleshooter
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You could try putting smart thing on your tab 6, resetting the tv and setting it back up with smart thing app. To be honest on the qe65qn95b i found the auto calibration very disappointing
G G
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Jamo87
Apprentice
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Thanks Gina, tried it on the tab 6 and still no luck.  And thanks for sharing your experience as well. 

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Ginga_p
Troubleshooter
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If you have apple tv subscription you could could try the auto calibration in that with your iphone. Thats supposed to be rather good. Sorry couldnt help
G G
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Jamo87
Apprentice
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Thanks Gina

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adrianp81
Apprentice
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hi there,i have iphone 14 pro and i download smart things app and i tried do smart calibration and there is no calibration option in smart things app on my phone,looks like this work only on samsung pohnes,i am from uk.

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adrianp81
Apprentice
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you cant do tv calibration cause you have apple tv,you need a samsung phone from 2020 or newer and smart things app.

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Ginga_p
Troubleshooter
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If you look iphone and apple tv calibration it shows you how to do it
G G
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adrianp81
Apprentice
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I see,i have apple tv only on my app on s95b i dont have apple tv box,thanks

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OoIANoO
First Poster
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did you have any luck with fixing this issue as i have the same problem?

no tab in the smart things app to calibrate tv picture.

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