By small I mean a 20mm dia small white circles in a grid pattern are visble on the display, Its particularly bad on plain backrounds but evident all the time. Photos don't show it very well but I have attached one to try and help. You have to look carefully - its more obvious than this when watching. The TV model is UE50KU6000K and it just over two years old. We have four Samsung TV's in the house - I hope this isn't going to be a trend!
I complained, spoke to a supervisor no less, got me nowhere. Years ago Samsung replaced a TV I owned because of premature failure and it bought my brand loyalty for years, I have a number of Samsung products, no longer though, I replaced it initially with another Samsung TV but that had a strange sound fault that I couldnt be arsed to argue with them over so sent it back to QVC under their 30 day no quibble return policy and bought a Sony from John Lewis which was sold witha 5 year guarantee built in.
Best of luck.
Fobbed me off too. B#*+@rds. Zero brand loyalty. Every TV in the house is a Samsung all 4.
I had a Samsung phone since the S2 all the way to the S8+ so glad I have a Huawei now . Given thousands to Samsung over the years, ask for 1 favour and they flat out say no. Stupid 12 month warranty, Hisense is 5 years. T#@ts!!!
Sold mine for parts for 200. Samsung are rubbish. I argued with them on all formats . Twitter, facebook, customer service and SoGa and it was easier to admit defeat. I got a philips 4k now and will never own another Samsung product. Ps the phiips is amazing. So much better
Good luck. Samsung don't care so sell it for parts.
I stumbled across this thread by luck, makes you wonder how many TVs are affected by this issue by people who don't have access to the internet